At Go Review Me (“Go Review Me”), we recognize the value in leveraging the use of generative artificial intelligence (“Generative AI”) in our Services (as “Services” are defined in our Terms and Conditions); however, we also believe that Generative AI is a feature of our Services and not a replacement for them. We have therefore created this Generative AI Policy (“Generative AI Policy”) so that our employees, contractors, Clients and Partners understand the importance of the risks inherent in using Generative AI while at the same time mitigating legal concerns, addressing ethics issues, and establishing decision making processes around the use of Generative AI in the workplace and within the Services. This policy applies to all data that is not on Go Review Me's Virtual Private Cloud which is segmented by user and Client or Partner.

This Generative AI Policy provides guidance and rules for the responsible use of Generative AI by our employees, contractors, Clients and Partners, so that everyone with access to the Services can continue to access and use Generative AI for the good of the online reputation management industry, without harming individuals, businesses, society or breaking any laws.

**Acknowledgement of Legal Concerns:**

Go Review Me acknowledges that the use of Generative AI within its services and in the workplace raises several legal concerns. To ensure compliance with local, state, and federal laws, our services (and the personnel involved in rendering such services) will adhere to the following:

- **Data privacy**: Go Review Me's Generative AI tools or features comply with data protection laws, ensuring that personal or sensitive data is handled with appropriate care.
- **Fair employment practices**: Go Review Me will not use Generative AI to discriminate based on protected characteristics like race, gender, age, or disability.
- **Intellectual property**: Go Review Me ensures that its Generative AI tools or features do not infringe on others' intellectual property rights.
- **Liability**: Go Review Me will take reasonable responsibility for any harm caused by legitimate use of its Generative AI tools or features and maintain insurance coverage to protect against potential legal claims.

**AI Ethical Issues:**

Go Review Me recognizes the ethical implications of using Generative AI in the workplace. To ensure it benefits employees, contractors, clients, partners, and society as a whole, Go Review Me adheres to the following principles:

- **Transparency**: Go Review Me will be transparent about its use of Generative AI, informing employees, contractors, clients, and partners about how AI is utilized and the data powering the models.
- **Fairness**: Go Review Me ensures that its Generative AI tools and features are fair and unbiased, regularly auditing and evaluating these tools to address any biases.
- **Human oversight**: Employees will retain the ability to override AI-generated decisions, with human oversight present in decision-making processes when applicable.
- **Privacy**: Go Review Me respects the privacy of all stakeholders and ensures that any data collected is used only for legitimate purposes, in compliance with legal confidentiality obligations.

**Confidentiality and Privacy:**

Privacy and the protection of confidential information are of utmost importance to Go Review Me in using Generative AI tools and features in its services. 

**Go Review Me Confidential Information:**

Go Review Me confidential data refers to sensitive information considered proprietary, secret, or valuable to Go Review Me. It includes trade secrets, financial information, customer data, research and development data, and more. 

**Client or Partner Confidential Information:**

Client or Partner Confidential Information refers to sensitive data related to Go Review Me's clients, partners, or their end users. This includes personally identifiable information (PII), financial information, purchase history, and communication records, among other sensitive data. 

Go Review Me will ensure compliance with privacy regulations such as GDPR or CCPA, using secure data storage, encryption, and proper consent mechanisms. Additionally, Go Review Me will not use data obtained from clients or partners to train AI models and will ensure third-party providers follow similar practices.

**AI Decision-Making Principles:**

Go Review Me is committed to responsible and ethical decision-making regarding its use of Generative AI, guided by these principles:

- **Human-centered**: Prioritizing the needs and well-being of employees and customers.
- **Social responsibility**: Ensuring AI tools do not harm individuals or communities.
- **Continuous improvement**: Regularly evaluating and improving AI tools to align with values and customer needs.
- **Transparency**: Being transparent about the decision-making process and AI usage.

**Go Review Me's Position on Generative AI Use:**

Go Review Me acknowledges both the potential benefits and challenges of using Generative AI. It will not treat AI as a replacement for employees, but rather a complementary tool. Go Review Me is committed to monitoring legal and ethical developments surrounding AI and ensuring its responsible and ethical use.

By adhering to this policy and decision-making framework, Go Review Me aims to use AI in a way that benefits its employees, customers, and society as a whole.